User Support Department - User Satisfaction Survey


The ESO User Support Department invites you kindly to participate in this survey.  It covers three main areas: support provided, available documentation and tools.  It can be taken anonymously, but if you would like a response to your feedback you also have the possibility to provide us your name and e-mail address at the end.

Completing it should take you 5-10 minutes.

Your feedback is important to help us better our services to the ESO Community!

A note on privacy
This survey is anonymous.
The record of your survey responses does not contain any identifying information about you, unless a specific survey question explicitly asked for it. If you used an identifying token to access this survey, please rest assured that this token will not be stored together with your responses. It is managed in a separate database and will only be updated to indicate whether you did (or did not) complete this survey. There is no way of matching identification tokens with survey responses.