* Due to the current global context, orders might take longer to arrive than usual. *
The shipping is carried out with DHL for Germany and Fedex for other destinations.
Shipping costs (in EUROS) are calculated per weight (of the packed parcel) and for 5 different areas. Please note that we have changed our shipping policy towards products lighter than 2kg, for all of which we now apply a single shipping cost per zone.
|Germany (1-2 working days)||European Union, Zone 1* (2–15 working days)||Zone 2** (2–15 working days)||North America and Zone 3 *** (7–15 working days)||World**** (air mail, 7–19 working days)|
|1 to 100 g||2.20||3.50||4.50||5.90||5.90|
|101 to 500 g||4.20||7.50||11.50||16.90||16.90|
|501g to 2 kg||4.20||9.95||11.90||16.90||16.90|
|2.01 to 5 kg||—||17.00||30.00||36.00||42.00|
|2.01 to 10 kg||6.90||—||—||—||—|
|5.01 to 10 kg||—||22.00||35.00||47.00||59.00|
|10.01 to 20 kg||11.90||32.00||45.00||68.00||91.00|
|20.01 to 31.5 kg||13.90||42.00||55.00||89.00||125.00|
Shipping costs are calculated per weight and for 5 different zones. Each zone has different delivery times.
- Germany: 2-4 working days
- EU, Zone 1: 4-12 working days
- EU, Zone 2: 7-20 working days
- North America and Zone 3: 7-12 working days
- Zone 4: 8-20 working days
The estimated delivery times include handling time and exclude weekends, also there may, on occasions, be delays caused by unforeseen problems.
Important! ESOshop is based in Europe. Please note that you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you. ESO has no control over these charges and we cannot estimate them in advance. We ship international shipments with Federal Express – for any information concerning the import into your country please contact the Federal Express customer service in your country.
(*) EU: Austria, Belgium, Bulgaria, Czech Republic, Denmark (except Färöer, Greenland), Estonia, Finnland (except Åland Islands), France (except oversea territories), Greece, Hungary, Ireland, Italy, Latvia, Lituania, Luxemburg, Malta, Monaco, Netherlands (except territories out of Europe), Poland, Portugal, Romania, Slovakia, Slovenia, Spain (except Canary Islands), Sweden, UK (except Channel Islands)
(**) Åland Islands (Finland), Albania, Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Croatia, Cyprus, Färöer Islands (DK), Georgia, Gibraltar (UK), Greenland (DK), Guernsey (UK), Jersey (UK), Canary Islands, Kazakhstan , Kosovo, Liechtenstein, Macedonia, Melilla, Moldova (Republic), Montenegro (Republic), Norway, Russia, San Marino, Switzerland, Serbia (Republic), Turkey, Ukraine, Vatican
(***) Algeria, Canada, Egypt, Israel, Jordan, Lebanon, Libya, Morocco, Syria, Tunisia, USA
(****) Rest of the world. Note: Due to ESO's diplomatic status in Chile, we cannot deliver products to customers in this country.