Support

For ESO internal use only: Support to the ELT Linux DevEnv installation will be provided via creating a new ticket in our JIRA ticketing system EELTMGR or with an email to eeltmgr@eso.org For external users and developers: please send any problem regarding the ELT Linux DevEnv installation to the JIRA ticketing system associated to your project. Before reporting a problem check first if a new DevEnv is available and install it to see if that fixes or solves your problem. To check if a new release is available execute:

[root@elthost ~]# dnf check-update elt-devenv-ansible

If a new release is available and you decide to install I then execute:

[root@elthost ~]# dnf -y update elt-devenv-ansible
[root@elthost ~]# cd /root/elt
[root@elthost ~]# ./ansible-force-align
[root@elthost ~]# reboot

On reporting a problem or requesting support please do not forget to mention your DevEnv release. To obtain the release execute:

[root@elthost ~]# rpm -q elt-devenv-ansible