IT Helpdesk

ESO IT Servicedesk support is available to ESO personnel as well as visitors working at the ESO Premises.

Teamviewer QuickSupport

 

The IT Service Desk uses TeamViewer to remotely connect to your machine, if you need to install it please visit the teamviewer download page and install the that matches your current  operating system for your computer (links below).

The Service Desk should always contact you prior to connecting your machine; If you think someone has connected to your machine and might not be part the ESO It staff, please inform either David Bargna or John Lockhart as soon as possible.

 

Operating System
Comments
Windows 14.2.X is the current version available
Mac 14.2.X is the current version available
Linux v13.x please select the correct image for your distribution