Free order application (only for media/educators/guides; only for ESO member states and host country Chile)

Members of the press, educators and observatory/planetarium/museum guides from ESO member states countries and host country Chile can order free copies of some of our materials. Please use the form below to apply for a free order code that you can use in our webshop. ESO will cover customs duties and import VAT. Other countries unfortunately cannot submit free orders due to these costs.

Please limit your order to reasonable amounts (maximum 180 EUR). We reserve the right to evaluate your order and discuss the use of the material with you. We reserve the right to update the order in case an article does not have sufficient stock or it is not available at the time of the request. Note that we retain private data you send us for a maximum of two years. After this period we only retain information about the country, the products requested and the justification, for internal purposes only. Please avoid adding any unnecessary private data in the justification box and understand that if you do this data might be kept for longer than two years.

Please also note that the evaluation of free orders can take up to several days and the shipping up to one week so please plan your order taking this time frame into account.

Private persons should order from our ESOshop.

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Please tell us a few words about yourself/your organisation and provide a short justification explaining how you intend to use the products.